Management Review

Quite often when I'm consulting with companies on their quality system implementation, top management lags behind in completing their policy and procedure assignments. To get them off center, I give them the generic Management Review Procedure that I've listed below. This procedure is just one of the procedures included in our product Quality System Intranets using Microsoft FrontPage. This product contains a fully implemented generic ISO 9000 System in an Intranet format as well as a template web that you can paste your documentation in to.

UNCONTROLLED COPY WHEN PRINTED!!!!!!!!!! Š 192003-99 Quality System Designs, all rights reserved.

Introduction:
Management Reviews are scheduled and performed twice a year to ensure the continued suitability
and effectiveness of the ABC Quality System and to evaluate the
adherence to Quality System Policies and Procedures.

Scope: Management reviews conducted at the corporate site in GR., MI.

1.0    Review Presentation

1.1    Responsibility: Quality Manager

1.2    The Quality Manager is responsible for presenting a semiannual
Management Review to the President, Vice Presidents, and Quality Council.
The Review will Include but is not limited to:

    a.) Results of Internal and External Quality System Audits.

    b.) Suitability and effectiveness of Quality System Documentation.

    c.) Consideration for updating the Quality System due to new
    technologies, market strategy, and social and or environmental
    conditions.

    d.) Progress of Quality management Activities, such as preventive action
    plans, re-engineering activities, etc..

    e.) Customer Complaint Analysis.

    f.) Outstanding Quality Improvement Requests resulting from previous
    audits(corrective action not closed).

    g.) Data Analysis:

        1.) Parts Per Million(PPM) Defect Analysis

        2.) Scrap Analysis

        3.) Rework Analysis

        4.) Reject Tag Analysis

        5.) Credit Memos

        6.) SPC Analysis

    h.) Vendor Performance Analysis

    i.) Cost of Quality Analysis

    j.) Goal setting

At the conclusion of the review, opportunities for preventive action will be identified. These opportunities will be entered into the company's corrective action system for tracking and follow up.

Records of agendas, meeting minutes, and attendance for each Management Review will be maintained and identified collectively as Management Review Records.

Related Records: See QPRO4.16.01 Quality Records for maintenance of:
Management Review Records

Please let us know if we can help you with other quality system solutions.

To view a list of our on-site services click here!

You can contact us at:
    E-Mail:     DBoland@QSD.NET
    Phone:     (616) 363-3032
    Address: 2728 Johnathan
                      P.O. Box 150068
                      Grand Rapids, Michigan 49515       Home

Procedure Number: QPRO4.1.02	Revision: a
Subject: Management Review	Effective Date: now
Changes ?	Approved By: Dave Boland Signature on File